Michigan Auto Law lawyer highlights CURE complaint data

By AI, Created 4:22 PM UTC, May 18, 2026, /AGP/ – Steven Gursten told New Jersey lawyers that consumer complaints and claims-handling problems tied to CURE Auto Insurance have risen in Michigan and New Jersey. The presentation cited state complaint rankings, a Michigan bulletin on total-loss practices and policy revocations as evidence of growing scrutiny of the insurer.

Why it matters: - Gursten’s presentation put fresh attention on CURE Auto Insurance’s claims handling as consumers in Michigan and New Jersey continue to file complaints. - The complaint data and state enforcement actions point to potential risks for drivers, accident victims and attorneys dealing with the insurer.

What happened: - Steven Gursten, a Michigan Auto Law attorney, presented “The Truth About CURE Auto Insurance” at the New Jersey Association for Justice’s Boardwalk Seminar on May 1, 2026. - Michigan Auto Law said Gursten spoke as a featured presenter about CURE’s claims handling and customer complaints. - The talk drew on Michigan newspaper reporting, Michigan Auto Law’s experience with CURE and public complaint data from the Michigan Department of Insurance. - Michigan Auto Law is based in Farmington Hills, Michigan.

The details: - Gursten said CURE has faced increasing consumer complaints in both Michigan and New Jersey. - In Michigan in 2024, CURE ranked second for consumer complaints among the state’s 82 largest auto insurers. - CURE was the 16th largest auto insurance company in Michigan in 2024. - CURE had the third-highest complaint ratio among Michigan’s 82 largest auto insurers in 2024. - Fifty-four percent of Michigan complaints against CURE in 2024 involved claims-handling issues. - In New Jersey in 2024, CURE ranked as the single worst auto insurance company based on consumer complaints among the state’s 24 largest auto insurers. - CURE was the 13th largest insurer in New Jersey in 2024. - The New Jersey Department of Banking and Insurance also ranked CURE highest for valid complaint ratio and highest for valid complaint index among New Jersey auto insurers in 2024. - Gursten said CURE sued both Michigan Auto Law and him after he published a blog post questioning CURE’s claims-handling practices. - Following a 2025 Detroit News exposé on CURE’s total-loss claims handling, Michigan Insurance Commissioner issued Bulletin 2025-25-INS. - The bulletin said declaring a vehicle a total loss, transferring title and then refusing to pay the claim is an abusive and improper claims practice. - Over a five-month period spanning 139 days in Michigan, CURE revoked more than one auto insurance policy per day. - Gursten is one of three lawyers in the U.S. to receive the American Association for Justice Trucking Litigation Group Hall of Fame Award. - Gursten is listed in Best Lawyers in America and has been repeatedly voted one of the top 50 lawyers in Michigan by Super Lawyers.

Between the lines: - The presentation framed CURE’s complaint record as part of a broader pattern rather than an isolated set of consumer disputes. - State complaint rankings can signal whether a midsize insurer is drawing outsized scrutiny compared with larger competitors. - The Michigan bulletin suggests regulators were responding to concerns that match the criticism raised in the presentation.

What’s next: - Michigan Auto Law said the information is relevant for car accident victims, consumers and attorneys dealing with CURE. - Continued complaint tracking in both states will show whether the insurer’s claims-handling record improves or remains under pressure. - For more information, visit Michigan Auto Law.